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| My Approach:
I approach practice development with 3 components in mind:
- As the therapist – how do you keep current, vital
and connected (network)?
- The Business plan – Do you think of yourself as
a business owner? What are your career, business and financial
goals?
- The Marketing plan – as long as you see clients
you will need to do some marketing, its all part of the
package. Your plan will include the marketing tools you
use, a mapped out marketing plan with short and long term
goals.
What I found through all these years of work and experimentation
is that I love designing on the computer, I seem to think
in slogans and headlines and thanks to my Mother I have a
business mind. What I offer you is the opportunity to learn
from my mistakes and successes. |
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Therapy Marketing Coach
3201 Wilshire Boulevard
Suite 209
Santa Monica, California 90403
email
310 828 1256 |
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Hi, I am Licia
Ginne, a licensed marriage and family therapist with a successful
private practice in Santa Monica, California. I have a full time private
practice, which I have been in for over 25 years and in the mental
health field for almost 30 years. I do consultation and training in
practice development, marketing, creating an online presence and website
development. My therapy practice is strictly fee for service based,
I removed myself from all insurance panels about 8 years ago and have
been fortunate to have an overflow of referrals that I refer out or
at times have another therapist working with me. I have learned how
to develop and build my practice and create a web presence that has
a successful
organic ranking with the search engines.
Like most of us I didn't start start out in private practice, I
worked part time in treatment programs and hospitals. I started
my private practice with a friend, we rented office space when neither
of us had any clients but like in the movie "Field of Dreams",
we believed if you build it they will come. What we didn't consider
was that we would have to do a bit of marketing to let everyone
know we were ready. When I was first licensed in 1986 I started
taking marketing classes and trying to learn all the ways of developing
a practice that wouldn't require me to do much networking, I am
mostly a shy person and large groups overwhelmed me. Through these
years I have tried various approaches to marketing and recognize
how these approaches have changed with the times. In the beginning
it was giving free talks at the Library and now its the web, social
media, networking and yes, still many of the old tried and true
ways, the main point is using as many approaches as possible. |
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In the mid 80's
there was a fear or belief that if you didn't get on the insurance
bus you might be pushed out of the market place. At that time I thought
why not, I went to work for someone who's counseling center was on
most of the panels and as an employee of her's she could have me added
to the panels. I also joined an IPA
(independent practice association)..
At that time the reimbursement rate was $60.00 an hour for a Master's
level person for most contracts. When Managed Health Network (MHN)
lowered their rate from $60 to $50, I started to wonder if it was
worth it. I had been on the panels for about 10 years and not once
was given a cost of living raise or any raise at all. I called all
the panels I was on and requested a raise based on length of service
and was denied by all of them. I spent a long time considering the
pros and cons and speaking with colleagues and friends about the
risk of leaving the panels. The reimbursement rate was slightly
more than half of my full fee and any client that came to me and
had that insurance I would have to accept the contracted rate, even
if they wanted to pay my full fee. It was a hard decision but I
prepared my clients for my withdrawal from all the panels and began
the process of sending out letters of resignation. It was the best
decision I made and I lost only one client in the process. I had
always realized that marketing was as much a part of my business
as seeing clients but that I had to step up the process and to think
more of my work as a business. I started to streamline my practice,
invest in practice management software and rethink my networking.
Its been a long road of learning, at times frustrating and other
times amazing. What I learned is you can't do it alone, takes a
lot of support and help. I have colleagues that might go with me
to a networking meeting. I have people who can proofread materials
for me. I am always asking for support and assistance and realize
it has become a collaborative effort. |
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